Top Virtual Tech Conferences of 2021 (Part 2)

By: Florin R. Ferrs on 1/20/21 18:11

By Florin R. Ferrs (Tech writer) Smart IT Managers and Tech Entrepreneurs understand that they have to make sure they maintain a training level that matches the speed of new ...
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Top Virtual Tech Conferences of 2021 (Part 1)

By: Florin R. Ferrs on 1/13/21 23:17

By Florin R. Ferrs (Tech writer) Another year, another lockdown. Fortunately, IT professionals have made huge strides over the last few months helping their businesses make a ...
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2020: A Look Back (& Looking Forward To 2021)

By: Florin R. Ferrs on 12/30/20 16:08

By Florin R. Ferrs (Tech Writer) Let's face it, 2020 was a doozy. Annus horribilis doesn't even begin to cover the litany of challenges and truly heart-wrenching realities we've ...
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The Biggest Tech Turkeys Of 2020

By: Florin R. Ferrs on 11/18/20 21:09

By Florin R. Ferrs (Tech Writer) Annus horribilis doesn't even begin to describe 2020. So far, we've been subjected to a global pandemic, extensive wildfires (first in ...
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The Benefits Of A Team Calendar

By: Florin R. Ferrs on 11/11/20 18:19

By Florin R. Ferrs (Tech Writer) There was a time when IT managers worked in the same office as the rest of their team, and it was relatively easy to keep track of what tickets ...
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How To Apologize To Your Customers (& When)

By: Florin R. Ferrs on 10/7/20 19:31

By Florin R. Ferrs (Tech Writer) IT professionals may believe that they are in the technology business, and of course, they are. But what if we told you that IT professionals ...
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Outages: What To Do When They Happen

By: Florin R. Ferrs on 9/9/20 18:49

By Florin R. Ferrs (Tech Writer) Outages are the bane of IT managers, network administrators, and MSPs’ existence the world over. Some IT professionals think of outages as an ...
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Deploy A Winning Customer Service Philosophy

By: Florin R. Ferrs on 8/5/20 23:09

By Florin R. Ferrs (Tech Writer) Are you doing everything that can be done to ensure that your business continues to offer world class customer service tomorrow? Many IT ...
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