Do You Want Your IT Team To Be More Productive?

Savvy MSP and IT Helpdesk professionals understand that providing world-class customer service is a team effort. This means that tech leaders need to stay on top of their team's tasks and challenges to better manage resources and set strategies during challenging times, especially when your team is spread out all over the country or even the world.

We know how difficult it can be to cope with the typical challenges of an MSP or IT Helpdesk office: the constant pressure of never-ending daily tickets and the ever-growing number of tasks to accomplish in a day. Your team may start feeling like they can't catch up and cannot pay attention to what's essential to your business: serving your customers.

Enter SherpaDesk's Team Calendar, an app that can be used on any device. It is specifically designed to help tech admins keep track of their employees' tasks across all platforms.

SherpaDesk's Team Calendar has been designed to help your team be more productive. It integrates with Google Calendar and Office 365 Calendar. This means that all your SherpaDesk calendar dates and events can be automatically synced with your shared web calendar, thus giving your team and admins a complete view of all assigned tasks, appointments, ticket due dates, and asset audit schedules.

With this easy-to-use tool, your IT team won't have any excuses when it comes to staying on top of all their tickets and projects because now everything is right there in one place – accessible by anyone who needs it. No more missed deadlines or miscommunication between techs! This simple but powerful tool ensures that your IT team knows what they need to do next without having to ask around or search through emails for an answer.

SherpaDesk's Team Calendar also enables techs to schedule events, TODOs, and appointments directly from inside tickets, sync them on a web calendar, and send out invites to end-users to add to their local calendars.

Team Calendar can also be filtered using different views. IT Managers now have a view of all events and dates by Accounts, Projects, or Technicians. In this way, it's easier to see any changes or conflicts that might arise in your schedule.

SherpaDesk Team Calendar is the perfect tool for keeping track of technicians' appointments and scheduled tasks. You can schedule events and appointments in local or shared calendars using SherpaDesk Team Calendar. This enables Administrators to better keep track of technicians' onsite appointments and scheduled tasks. SherpaDesk Team Calendar integrates with Google Calendar and Office 365 Calendar. Your SherpaDesk dates are automatically synced with a shared web calendar, giving you a complete view of assigned tasks, appointments, and ticket due dates.

So get ready to schedule events, TODOs, and appointments right from SherpaDesk and keep your team organized!

Check Out This Video Demo Of Our Team Calendar Tool

SherpaDesk Team Calendar Top Features

EVENT TRACKING IN A CALENDAR FORMAT

Techs can now schedule events and appointments in local or shared calendars. This enables Administrators to better keep track of technicians' onsite appointments and scheduled tasks.

SYNC WITH GOOGLE CALENDAR

SherpaDesk Team Calendar integrates with Google Calendar and Office 365 Calendar: 

Your SherpaDesk dates and events will automatically sync with a shared Google web calendar giving your team and admins a complete view of assigned tasks, appointments, ticket due dates, and asset audit schedules.

FILTER CALENDAR DATES

Filter your SherpaDesk Calendar by different views to see all events and dates for Accounts, Projects, or Technicians.

SWITCH CALENDAR VIEWS

View your SherpaDesk calendar with a daily, weekly, or monthly view. Get a complete picture of assigned tasks, appointments, ticket due dates, and asset audit schedules.

ADD EVENTS DIRECTLY FROM TICKETS

Events can be scheduled directly from the ticket detail, shared on the web calendar, and invites can be sent out for end-users to add to their local calendar.

MONITOR TODOs

Monitor TODOs from a central location. Create a list of all TODOs that can be filtered by Accounts and Projects and stay on top of what needs to be done every day.

SYNC WITH YOUR TEAM

Send invites to your team directly from inside tickets to their local calendars. Enable 2-way sync between Shared Calendars and SherpaDesk's Calendar.

This helps schedule onsite appointments with technicians that are tracked on the ticket. Techs will have the ticket details posted on their local calendar and synced with their web calendars.

GOOGLE CALENDAR

Dates & events automatically sync with Google calendar, giving a complete view of assigned tasks, appointments,  ticket due dates, & asset audit schedules. You can define dates to be added to the Shared Calendars automatically and set up a 2-way sync between your Shared Calendar and SherpaDesk Calendar, giving admins a complete view of all scheduled appointments and TODOs.

Click to further explore our Team Calendar Tool Features.

We hope you find our team calendar feature helpful, particularly when your team is working remotely.

If you have any questions feel free to hit us up at our sub-reddit (r/sherpadesk), and you can always contact us at: Support@SherpaDesk.com.