5 Ways Your Small Business Can Improve on Customer Service

There are a lot of tasks that go into running a small business, and the day-to-day operations are enough to keep owners on their toes. Unfortunately, this means that a lot of ...
Read More

Failure Before Success

By Alyssa Johnson If you thought success comes easy, think again. Sure, there are some people who turned into millionaires overnight because of pure luck. However, the number ...
Read More

How To Create A Healthy Culture In Your Startup

Whether you’re bootstrapping your company or running with funding, you need to start thinking about your company culture from day one. Most companies think they have a culture, or ...
Read More

Developer's Corner: Mobile  Updates

by Eugene Tolmachov (SherpaDesk IT Developer) We’re happy to announce new updates to our SherpaDesk mobile app. Now users will be able to see and manage their profile, assign ...
Read More

6 Projects IT Teams Can Tackle During the Summer Slowdown

All IT professionals know that things slow down during the summer (especially within the IT department). But just because everything slows down doesn’t mean that there aren’t ...
Read More

Project Management  & Board View

We're always looking for ways to improve our project management system. That's why we introduced Boards. With Boards, you can create custom statuses, like completed, release ...
Read More

Mid-Year IT Budget Check: How to Best Use Your Tech Dollars

It’s hard to believe we’re nearly halfway through 2019. It seems like yesterday we were all donning our New Years’ hats, waving sparklers and toasting to all the ways this year ...
Read More

How To Avoid Workplace Burnout

Working an IT helpdesk can be very rewarding, but as we know, it may come with some hardships. The job can be stressful, and when that pressure is dealt with by working more hours ...
Read More