An IT Superhero’s Quick
Guide to RMM Software

Remote work has quickly become the new norm and, for IT leaders, this presents a whole new crop of security and logistical challenges. How can you possibly manage and protect all your endpoints when they’re in a hundred different places? Enter RMM software: Your new favorite sidekick.

What is RMM?

Remote monitoring and management (RMM) software

is a solution that allows IT pros to manage and monitor endpoints across multiple users. It gives you insight into information like:

• If a user’s antivirus is out of date

• If an asset is underperforming

• If equipment is approaching its end-of-life

 

69% of managed service providers believe RMM is critical for small-to-medium-sized businesses.¹

Who Needs RMM Software?

RMM software is best for IT pros who need to...

• Manage several laptops, servers, and other hardware assets

• Help non-technical remote end-users solve tech issues

• View the status of all devices and machines at once

• Quickly restrict or grant access and permissions

• Take control of endpoints via remote access

• Automate daily tasks to boost efficiency

• Remotely patch vulnerabilities

Basically, it gives you and your team superpowers.

What are the Benefits of RMM?

   Five of the top benefits of RMM software include...

      1 Arms you with data for more informed decision-making

               2 Allows you to monitor everything at once

                        3 Assists in reducing downtime and lost revenue

                                 4 Promotes improved cybersecurity and compliance

                                          5 Helps you be more proactive and efficient

What to Consider When
Choosing RMM Software

Top three things to consider when selecting your RMM solution:

• Integrations • Customization • User Experience

Success in an Increasingly Remote World

Remote work is here to stay, and it’s crucial your IT is set up to support the new normal. By investing in a reliable RMM software solution, you can ensure you’re prepared for whatever’s next.

Ready For Your New Sidekick?

Learn more about the SherpaDesk and NinjaRMM integration!

SOURCES [1] Datto 2019 State of the MSP Report