Blog | SherpaDesk | Helpdesk software (29)

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Should You Move to a Cloud-Based ITSM Solution?

By: Jordie Black on 10/10/18 17:39

There’s a longstanding argument for moving your IT helpdesk services over time to the cloud. Whether you think cloud software is a fad or the future, you’ll soon appreciate the ...

Dreamforce and the Rise of Tech Company Towns

By: Max Milano on 10/3/18 14:33

by Max Milano (Tech Writer) Company towns are as old as America itself. One can argue that the history of America is the history of company towns; from the Pilgrim settlements ...

A Time Tracker App Can Improve Productivity

By: Jordie Black on 8/29/18 16:09

If your signiﬁcant other told you they were going to use a time tracker app to see how long it took you to complete your daily tasks, what would your ﬁrst thought be? Probably: ...

How to Retain Your Customer Support Staff

By: Jordie Black on 8/2/18 7:42

by Jordie Black One of the most significant issues you’ll have as a help desk manager is working out effective ways to ensure you retain your customer support staff.

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Should You Move to a Cloud-Based ITSM Solution?

Should You Move to a Cloud-Based ITSM Solution?

Dreamforce and the Rise of Tech Company Towns

A Time Tracker App Can Improve Productivity

How to Retain Your Customer Support Staff

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