New Knowledgebase Features

By: Florin R. Ferrs on 1/29/20 16:35

It's a known fact that a well-run knowledgebase system can boost your customer service, assist with onboarding, and help your techs solve frequently asked questions. But did you ...
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How To Use Web Crawlers For Content Research

By: Orlando Trejo on 1/22/20 11:46

By Orlando Trejo Written For humans. Curated by Bots. Do we write for humans or bot crawlers? That's the question haunting every online content creator today. The truth is that ...
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Top IT Conferences of 2020 (That You Should Attend) Part 1

By: Florin R. Ferrs on 1/15/20 21:56

By Florin R. Ferrs (Tech writer) IT Pros and entrepreneurs understand that attending the right IT conference can often mean the difference between moving beyond the startup ...
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Contract Detail Report & Happy Holidays

By: Patrick Clements on 12/18/19 13:12

By Patrick Clements Having the ability to review the status of all your open contracts at a glance was a much-requested feature for SherpaDesk. So we're happy to announce that our ...
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SherpaDesk New Features

By: Patrick Clements on 12/3/19 19:12

By Patrick Clements You must know by now that at SherpaDesk we make an effort to listen to our customers.
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SherpaDesk Email Parsing

By: Patrick Clements on 11/27/19 16:27

By Patrick Clements We hear a lot about email parsing nowadays, but some business owners may still not be aware of the time savings and efficiency that email parsing can bring to ...
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Tech Turkey 700

The Biggest Tech Turkeys Of 2019

By: Florin R. Ferrs on 11/20/19 11:50

We like to think that we live in a modern technological world where everything is innovative and unprecedented, practically at the cusp of an AI revolution. But unfortunately ...
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SherpaDesk's TO-DO Feature

By: Patrick Clements on 11/13/19 17:17

By Patrick Clements "Good leaders do, but great leaders delegate." This is a commonly repeated motto among entrepreneurs. However, most small business owners find it difficult to ...
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