The Biggest Tech Turkeys Of 2020

By: Florin R. Ferrs on 11/18/20 21:09

By Florin R. Ferrs (Tech Writer) Annus horribilis doesn't even begin to describe 2020. So far, we've been subjected to a global pandemic, extensive wildfires (first in ...
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The Benefits Of A Team Calendar

By: Florin R. Ferrs on 11/11/20 18:19

By Florin R. Ferrs (Tech Writer) There was a time when IT managers worked in the same office as the rest of their team, and it was relatively easy to keep track of what tickets ...
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SherpaDesk Team Calendar Tool

By: Patrick Clements on 11/4/20 13:52

Do You Want Your IT Team To Be More Productive? Savvy MSP and IT Helpdesk professionals understand that providing world-class customer service is a team effort. This means that ...
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Is It Time To Switch To SherpaDesk From Autotask?

By: Patrick Clements on 10/28/20 17:15

By Patrick Clements Remember those old Apple "I'm a Mac"/"I'm a PC" commercials where a 'square' John Hodgman (playing the PC) compared himself to the 'hip' Mac, played by ...
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Terrifying Tech Hacks Keeping IT Pros Up At Night

By: Jessy Smulski on 10/21/20 19:05

By Jessy Smulsky (Tech Writer) The scariest stories are the ones that are real. In this blog, we'll uncover the chilling reality of the latest tech hacks lurking just beyond the ...
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Cybercrime Trends This Spooky Season

By: Carrie Dagenhard on 10/14/20 17:09

By Carrie Dagenhard (Tech Writer) Haunted houses may be closed this Halloween season, but plenty of scares are still lurking around dark corners — and most of them aren’t the ...
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How To Apologize To Your Customers (& When)

By: Florin R. Ferrs on 10/7/20 19:31

By Florin R. Ferrs (Tech Writer) IT professionals may believe that they are in the technology business, and of course, they are. But what if we told you that IT professionals ...
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How To Keep Your Private Information Secure Online

By: Brad Smith on 9/30/20 15:55

By Brad Smith (Tech Writer) If you spend a lot of time online, you know your information can become vulnerable. Whether you shop, bank, or just check your email, crucial data ...
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