How To Rate-Limit Your API To Improve Performance

by Eugene Tolmachov (SherpaDesk IT Developer)
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Tales From IT Helpdesk Hell (Vol. III)

"Tales From IT Hell" is back! In Vol. III, we again dredge the netherworlds of IT Support for Halloween worthy stories of hellish customer support issues, because as you know, the ...
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SherpaDesk/QuickBooks Wiki-How Video

Our QuickBooks integration is one of the most popular and useful tools in our SherpaDesk features arsenal. It enables our users to add billable time, expenses, and invoices in ...
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The SherpaDesk QuickBooks Integration Q&A

At SherpaDesk, we're constantly on the lookout for the best integrations that will help our users run their business more efficiently. Today we're talking to Mike Clements, ...
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Is Your Network Safe? The Erich Kron Interview

Is your network as secure as you think it is? The reality is that any IT Helpdesk can be vulnerable to IT security breaches, particularly in the education space (see the recent
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Talk To Our CEO:  The Ryan Butler Interview

SherpaDesk is not just a tool designed to help small and medium-sized businesses and entrepreneurs, SherpaDesk is a company created by entrepreneurs, for entrepreneurs.
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5 Ways Your Small Business Can Improve on Customer Service

There are a lot of tasks that go into running a small business, and the day-to-day operations are enough to keep owners on their toes. Unfortunately, this means that a lot of ...
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Failure Before Success

By Alyssa Johnson If you thought success comes easy, think again. Sure, there are some people who turned into millionaires overnight because of pure luck. However, the number ...
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