5 Customer Service Skills IT Teams Needs to Master

By: Carrie Dagenhard on 7/14/21 17:10

By Carrie Dagenhard (Tech Writer) Working in IT requires a proverbial laundry list of technical skills, software proficiencies, and certifications. And, as an IT leader, you know ...
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Are You Ready For A Hybrid Office?

By: Carrie Dagenhard on 7/7/21 16:38

By Carrie Dagenhard (Tech Writer) As organizations begin re-opening their doors, many are opting to adopt a hybrid model. Is your office also considering a hybrid model? Here's ...
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SherpaDesk For Education: The Superhero You Need On Your Campus

By: Jessy Smulski on 6/30/21 20:32

PSA: The Superhero On Your Campus By Jessy Smulsky (Tech Writer) Design by Adam Lawrence Few industries have gone through such a turbulent and rapid digital transformation as ...
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How to Grow Your Tech Skills To Increase Your Earning Potential

By: Carrie Dagenhard on 6/23/21 17:37

By Carrie Dagenhard (Tech Writer) Looking to level up your IT career? Let's explore some of the best online platforms designed to help IT pros expand their tech knowledge and your ...
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Professional Services Automation Software For Your School District

By: Carrie Dagenhard on 6/9/21 17:07

By Carrie Dagenhard (Tech Writer) As an IT Professional working in the Education field, you've probably been asked this question before: Does our school district really need ...
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IT Call Center Scams: Prevention & Payback

By: Florin R. Ferrs on 6/2/21 20:20

By Florin R. Ferrs (Tech Writer) IT call center scams are as old as the internet (older actually). Still, these scams have grown exponentially in the last few years, preying on ...
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Top B2B Tech Entrepreneur Mistakes (and How to Avoid Them)

By: Carrie Dagenhard on 5/26/21 17:30

By Carrie Dagenhard (Tech Writer) What are some of the most common tech entrepreneur mistakes, and how can you avoid them? Every entrepreneur makes mistakes — and any ...
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Secrets of Successful IT Startups

By: Jessy Smulski on 5/19/21 15:02

By Jessy Smulski (Tech Writer) According to the latest US Business Formation Statistics (BFS), US start-ups are on the rise—up by almost 25% since 2019, which represents the ...
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