2020: A Look Back (& Looking Forward To 2021)

By: Florin R. Ferrs on 12/30/20 16:08

By Florin R. Ferrs (Tech Writer) Let's face it, 2020 was a doozy. Annus horribilis doesn't even begin to cover the litany of challenges and truly heart-wrenching realities we've ...
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Bad IT Helpdesk Habits to Leave Behind

By: Jessy Smulski on 12/16/20 15:16

By Jessy Smulski (Tech Writer) Something unexpected became essential in 2020, and it wasn't hand sanitizer. The real lifeline that IT entrepreneurs clung to this year was ...
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Refer A Friend (Get A Yeti Hat!)

By: Patrick Clements on 12/11/20 16:47

Did you know that SherpaDesk is optimized for collaboration? That's why we've made it easy to add extra techs. So why not invite some friends? We have one of our famous Yeti hats ...
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How HR Pros Can Help IT Managers Succeed

By: Kelly Barcelos on 12/9/20 15:37

By Kelly Barcelos (Tech Writer) What comes to your mind when you think of your IT business? How do you feel when you step into your office (or turn on your Zoom call)? What kind ...
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Smart Tips For Your 2021 IT Budget

By: Carrie Dagenhard on 12/2/20 19:46

By Carrie Dagenhard (Tech Writer) By now, your IT budget for Q1 is likely finalized, and, depending on your organization’s planning cycles, you may have already submitted ...
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7 Things You Can Do Right Now to Boost Your IT Career - (Infographic)

By: Carrie Dagenhard on 11/25/20 17:03

Here are seven things you should start doing today to boost your IT career and find a new job you will love. 7 Things You Can Do Right Now to Advance Your IT Career Feeling ...
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The Biggest Tech Turkeys Of 2020

By: Florin R. Ferrs on 11/18/20 21:09

By Florin R. Ferrs (Tech Writer) Annus horribilis doesn't even begin to describe 2020. So far, we've been subjected to a global pandemic, extensive wildfires (first in ...
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The Benefits Of A Team Calendar

By: Florin R. Ferrs on 11/11/20 18:19

By Florin R. Ferrs (Tech Writer) There was a time when IT managers worked in the same office as the rest of their team, and it was relatively easy to keep track of what tickets ...
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